Effective Date: January 2026
At Septic Star DMV, we value the trust you place in us when inviting our professional fleet and technicians to your property. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly to us through our website forms, email, or WhatsApp, including:
Contact Details: Name, phone number (571-404-2496), and email address.
Service Location: Your address in the Northern Virginia, Maryland, or DC area to facilitate on-site septic or grease trap services.
Service History: Details regarding your pumping, inspections, or emergency repairs.
2. How We Use Your Information
Your data is used strictly to provide high-quality septic and plumbing solutions:
To dispatch our Peterbilt or Freightliner tankers to your location.
To send service manifests and health department compliance reports.
To respond to 24/7 emergency requests via call or WhatsApp.
To send reminders for scheduled maintenance plans.
3. Data Protection & Sharing
No Third-Party Selling: We do not sell, rent, or trade your personal information to outside marketers.
Service Providers: We only share data with essential partners (like waste disposal facilities or local health departments) required to complete your service and maintain compliance.
Security: We use industry-standard security measures to protect your data from unauthorized access.
4. Your Choices
You may contact us at any time to update your information or request that we delete your contact details from our routine maintenance reminders.
5. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Phone: 571-404-2496
Address: Serving Northern Virginia, Maryland, and DC